DIY Furniture Sets:
If you are not completely satisfied with your purchase, we will gladly accept a return or exchange within 14 days of delivery, however customers are responsible for the return shipping fee.
Because, we sell items that are large and very expensive to ship, customers will have to cover any costs related to returning their order. We will be happy to help and assist with any paperwork and help get the best rates from our carriers.
Unopened orders: customer will have to place new shipping labels and arrange for carrier pickup.
Once our warehouse receives your item(s) back they will be inspected. Provided it meets as-new condition, we will issue a refund less any restocking fees and return shipping fees.
All returns are subject to a restocking fee.
If your product arrives damaged, please contact us as soon as possible with a detailed description of the issue along with a photo. We will work to take care of the rest.
Any questions on our return policy, please contact us.