FAQs

How do you say TOJA?

  • Toy - Yah

What type of wood should I use?

  • Any standard dry straight 4x4 wood will work.  Our products were made to assemble with standard 8ft, 10ft and 12ft lengths available at most lumber yards.

  • Note: 4x4 wood is in fact 3.5” x 3.5” - the industry simply calls it 4x4.

  • We suggest cedar, however pressure-treated, engineered, tiger wood, and even IPE will work. 

    What are the outside dimensions?

    • For Pergolas: add 10”, this 10" includes the cavity in the brackets as well as the 1" flange on the SOLO (where the securing screws go)

    • For Hammocks: The outside dimensions are 104"x104", height is at your discretion, however, suggest to build a cube, simply looks cool.

    • If you're building a double or larger structure, please add 3.75" for each additional quad or quint added.  ***NOTE, this additions if for the footprint, not the wood used***

      SHADE - How long are the straps?

      • All lot of customers are asking about custom sizes.  Please note that the shade straps can extend the shade up to 8" more than it's intended size.

      • 8ft to 8ft 8" / 10ft to 10ft 8" / 12ft to 12ft 8"

      What is the shade made of?

      • Our shades are made of HDPE, the same resilient material used to produce heavy-duty storage totes. Toja Grid shades are made with monofilament and tape construction, as well as knitted and pre-stretched to provide a strong long-lasting shade. 

      • Buckles are added every 3 to 4 feet, and each buckle has a 100 lb. tension capacity to pull the shade tight and hold up to the elements.

      • Please take shades down in high winds and winter.

      Are the shades waterproof? 

      • No, they are not. They will stop a misting, but rain will pass through.

      • Shades block 85%+ of UVA / UVB rays.

      • Toja Grid shades also reduce wind, only letting 15% of air pass through.

      What hardware to do I need to buy?

      • All the hardware you need is included in each box to connect our brackets to the 4x4 wood posts.

      • The only hardware you need is the securing hardware, as we do not know where you will install your structure.

      I’m buying the QUAD and I only need 2 SOLO’s but they only come in a 4 pack.

      • The Quad includes the 2 SOLO’s, and all the hardware.

      • Note that the Quad 1 pack, also comes with 2 SOLO's 

      Do you do custom sizes?

      • For custom sizes, we've added an item based on the square feet needed, if you require more details, please email us: info@tojagrid.com 

      • Note: Custom sizes take 3 to 4 weeks before shipping.

      • Note: We can make shades to any size, however, our warranty only applies to shades up to 12ft in length. 

      Is there a dealer near me? I’d like to see it in person before I make a purchase.

      • For stores near you please visit our Store Locator

      • To watch a more detailed introduction to the product, check out our instructional videos on YouTube

      Where can I mount my Toja Grid?

      • We always advise our customers to check your local building codes prior to mounting your Toja Grid pergolas and Hammocks.

      • View our Instagram page for inspiration and examples of where others have built their GRID system!

         

        Do you ship to the USA?

        • Yes we ship all over North America, freight is free to most destinations

        I have a store, how do I become a dealer?

        • Please email us at todd@tojagrid.com for more information.