Shipping Policy

Shipping Policy:

Toja Grid offers FREE SHIPPING on all Canadian and US orders. Toja Grid does NOT ship to P.O. Boxes, we require a physical address for shipping.

You will receive a shipping confirmation email from us within 3-5 business days. Toja Grid cannot guarantee ship times, please contact us at info@tojagrid.com. If you do not receive your order within 10 days from your shipping confirmation date, we will be happy to look into it for you.

*Please note if you are missing a package we require you to let us know within 14 days of receipt. 

All customers please note that Toja Grid is a Canadian company and all orders will be shipped from our Canadian warehouse. All orders (over 2500$) sold in US are subject to Canadian/US border customs clearance (at no cost to you). US Customs requires that paperwork on all orders shipped has to disclose Tax Identification number for businesses and Social Security Number for private customers. Once you make your purchase you will be contacted by Toja staff to collect that information. Information collected will only be used for customs clearance. For more information on the subject please follow the link to US Customs and Border Protection website: www.cbp.gov